Privacy Policy

OVERVIEW

This Privacy Policy (“Policy”) describes how and why MQL4Solutions (“we”, “us”, or “our”) might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you use our website mql4solutions.com, make a payment, communicate with us about a project, or communicate with us via email.

1 — WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

We collect personal information that you voluntarily provide to us when you use our Services. This may include your name and email.

We collect payment data necessary to process your payment, such as your name and email for preparing an invoice.

If we use a third party payment processor to process payments between you and us, such as PayPal, this third party might store some of your personal information, governed by their own privacy policy. We encourage you to find and read the third party payment processor's privacy policy in order to understand how they will process your personal information.

Information automatically collected

We may automatically collect some information when you navigate our website. This information does not reveal your specific identity. The information collected includes:

  • Log and Usage Data. This is diagnostic and usage information that may include your IP address, device type, browser, pages viewed, and information about how you navigate our website.
  • Device Data. This may include information about the device (e.g. desktop or mobile) you use to access the Services, such as IP address, device type, browser, and operating system.
  • Location Data. We may collect imprecise location data based on your IP address.

Our website uses cookies and similar technologies to collect some of the information. This is covered further in section 5 — COOKIES, MANAGE YOUR COOKIE CHOICES.

2 — WHAT DO WE DO WITH YOUR INFORMATION?

We do not sell your personal information.

We process your personal information in order to deliver personal services to you, such as to work on projects with you, to request feedback, to respond to inquiries, to provide support, to prepare invoices, to receive payments, and to maintain your account.

3 — LEGAL BASES TO PROCESS YOUR INFORMATION

We may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission. When you provide us with personal information in order to place an order, discuss a project, or receive deliveries, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you.
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests, and those interests do not outweigh your interests and fundamental rights and freedoms.

4 — WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?

We may need to share your personal information in a business transfer. In this situation, client account information may need to be transferred to the new business owners, so that they can continue maintaining your account.

5 — COOKIES, MANAGE YOUR COOKIE CHOICES

Our Services use cookies and similar technologies.

Cloudflare. This is a service that we use to essentially provide our website. Related cookies that might be placed are cookies that help in bot detection, CAPTCHA, and load balancing. These cookies are essential and cannot be turned off.

Google Analytics. This is a service that we use to help collect statistics about user behavior on our website. Related cookies that might be placed are cookies that help to keep statistical count of events such as page views. These cookies can be turned off.

MANAGE YOUR COOKIE CHOICES

You can opt-in or opt-out of cookies by using this tool to manage your choices: Click here to manage your cookie choices.

6 — HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information for as long as you have an account and existing projects with us, and for as long as it is necessary for the purposes set out in this Privacy Policy, or for as long as it is required or permitted by law, such as for tax and accounting.

7 — HOW DO WE KEEP YOUR INFORMATION SAFE?

To protect your personal information, we take reasonable precautions to make sure it is not inappropriately accessed or misused. We make use of reputable third party payments processors, in order to maximize best practices and conformance by us.

Although no method of transmission over the Internet or electronic storage is 100% secure, we do our best to protect your personal information.

We also encourage you to access the Services only within a secure environment, such as using only your secured personal device to access our Services, and not a public or shared device.

8 — DATA FROM MINORS

We do not knowingly collect data from children under 18 years of age.

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow your minor dependents to use our Services.

9 — CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time. Changes to the Policy will be effective as soon as it is accessible.

If we make material changes, we may notify you by prominently posting a notice on this page. We encourage you to review this Policy frequently.

10 — CONTACT

If you have questions or would like to access, correct, amend or delete any personal information we have about you, contact us at [email protected].